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How TextPoint Works

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TextPoint connects your business to your customers’ mobile phones through an easy-to-use portal.  You can access it from your computer, laptop, or cell phone, and then you’re on your way!  And, if you’re the type that doesn’t have the time, inclination or staff to manage your messaging program in-house, TextPoint can be managed from our communications hub. All you need to do is call or email with your message, and our TextPoint team will get it out for you!

TextPoint is a completely opt-in system for your customers.

  • Text to enroll
  • Web subscription
  • Social media integration

TextPoint’s portal gives you complete control

    • Send text messages whenever you need
      • Open the portal
      • Enter your message
      • Hit Send!
      • Track opens, conversions and forwards
    • Update pricing
    • Announce promotions and sales
    • Send emergency alerts
      • Storms
      • Power outages
      • Local news

TextPoint integrates with your customer data

Our set-up includes development of standard alerts tied to your customer accounts, so communications are even more valuable.

    • Send customer alerts for:
      • Past-due reminders
      • Appointment confirmations
      • Anniversary notifications/discounts
      • Birthday greetings/discounts
    • Customers can text for:
      • Bill payments
      • Balance inquiries
      • Service requests
      • Customer support

TextPoint lets you send pre-scheduled notifications to all your customers at once.

Our service includes pre-scheduled text blast messaging, so you can stay in touch – even if you forget!

  • Holiday announcements
  • Seasonal reminders
  • Annual sales/promotions

TextPoint offers scalable usage programs.

TextPoint management and usage fees scale to the services needed and the number of texts sent per month.

Stay in touch with TextPoint.  Contact us to find out more.